Aqua Elite Events INC ("we", "us", "our"), operating as Prime Experiences and Prime Luxury Rentals, respects your privacy. This Privacy Policy explains what information we collect when you use experiences.primeyachtsmiami.com (the "Site"), how we use it, and the choices you have.

1. Information We Collect

We collect information you provide directly to us and information collected automatically when you use the Site.

Contact & booking information: name, email address, phone number, preferred experience, date, party size, and any details you include in inquiries.
Payment information: processed directly by Stripe, Inc. We do not store full card numbers, CVV codes, or bank credentials. We receive limited metadata (last four digits, brand, billing ZIP, transaction status).
Technical data: IP address, browser type, device identifiers, referring pages, and interaction events used to operate and secure the Site.
Cookies & similar technologies: session cookies for the checkout flow and basic analytics.

2. How We Use Your Information

Respond to inquiries and confirm bookings.
Process deposits and final balances through Stripe.
Communicate scheduling, weather, and operational updates.
Improve the Site, prevent fraud, and comply with legal obligations.
Send occasional marketing about experiences (only with your consent; opt out any time).

3. Third-Party Service Providers

We share the minimum information needed with vetted processors who act on our behalf:

Stripe — payment processing (stripe.com/privacy).
Hosting & database — secure cloud infrastructure for the Site and our internal records.
Email delivery — to send confirmations and operational notices.

We do not sell your personal information.

4. Data Retention

We retain booking and transaction records for as long as required by tax, accounting, and consumer-protection laws (typically 7 years). Inquiry data not resulting in a booking is retained for up to 24 months.

5. Your Rights

Depending on your jurisdiction (including the EU/UK under GDPR and California under the CCPA/CPRA), you may have the right to:

Access the personal information we hold about you.
Request correction or deletion of your information.
Object to or restrict certain processing.
Withdraw marketing consent at any time.
Lodge a complaint with your local data-protection authority.

To exercise any of these rights, email info@primeluxuryrentals.com.

6. Security

We use industry-standard safeguards including TLS encryption in transit, encrypted storage at rest, access controls, and PCI-DSS-compliant payment processing via Stripe. No system is perfectly secure; please notify us immediately if you suspect unauthorized access.

7. Children's Privacy

The Site and our experiences are intended for guests aged 18 and over. We do not knowingly collect personal information from children under 13.

8. International Transfers

We operate from the United States. If you access the Site from outside the US, your information will be transferred to and processed in the US under safeguards required by applicable law.

9. Changes to This Policy

We may update this policy from time to time. The "Last updated" date above reflects the most recent revision. Material changes will be highlighted on the Site.

10. Contact

Aqua Elite Events INC
990 Biscayne Blvd, Suite 501
Miami, FL 33132, USA
Email: info@primeluxuryrentals.com
Phone: 305.892.3573